Resident Services

You’re More Than A Number To Us

At Ludwig and Company, we take pride in satisfying every resident and work to provide you with a collection of services that will make your life a little easier. What’s more, you’ll find our staff is friendly, approachable, and ready to help.

Here are a few benefits you can expect from Ludwig and Company:

Move-in Satisfaction Guarantee

We strive to provide each resident a home that’s comfortable and a lifestyle that’s convenient. So here is our guarantee: If you are not reasonably satisfied with your move-in experience or your new apartment home, we will correct, amend, or fairly compensate for any legitimate grievance you may have within the first 30 days of your residency.

Resident Portal

At most of our properties, Ludwig and Company offers an online Resident Portal. You can log on anytime, anywhere to access your virtual apartment community and make online credit card or electronic payments, create online service requests, and view events taking place in your apartment community.

24-Hour Service Requests

We know that if you have a problem, it has to be taken care of immediately. That’s why we offer convenient, 24/7 online service requests that we respond to promptly.

Renter’s Insurance

Unexpected events like fire, theft, or natural disaster can happen anywhere, and can be emotionally and financially challenging. That’s why Ludwig and Company recommends all our residents carry renter’s insurance. We can help you find reasonably priced insurance coverage for your protection and peace of mind .


In addition, many Ludwig and Company properties offer other amenities we know our residents value, such as pools, fitness clubs and pet-friendly communities. Our onsite offices work to keep residents apprised of what’s happening in their community by posting on social media pages and distributing monthly newsletters. Our onsite property managers prioritize resident satisfaction. As a result, Ludwig and Company has consistently achieved outstanding customer service ratings from our residents.