Investment in You.
Every Step of the Way
As a major manager of Affordable, Market and Luxury apartments we believe we must be behind you from the moment you search for a new apartment, through the application process, throughout your move-in and for as long as you are a Ludwig resident.
That’s why we have created several convenient programs to help make the whole thing simpler, and give you the opportunity to find your Ludwig-managed apartment by searching the way that’s best for you ~ by name, location, rental amount and more.
The Ludwig Move-in Guarantee
At all Ludwig-managed communities, we promise to provide each resident with a home that is comfortable and convenient. If you are not satisfied with your move-in experience or your new apartment home, we guarantee to correct any grievances you may have within the first 30-days of your residency.
Resident Portal
Convenient, accessible, and easy to use, Ludwig’s online Resident Portal was created just for you. Log on anytime, anywhere, from your computer, phone or tablet, and access your virtual apartment community*. Using your Resident Portal, you can make online credit card or ACH payments, create online service requests and view your community events calendar, wall posts, and social networking pages. (*Where available.)
24-Hour Maintenance Service and Response
We are proud of our professional maintenance staff, who are ready to take care of your service requests 24-hours a day. A friendly and helpful staff member will be in touch with you regarding your request within 24-hours. In cases of emergency, you can count on prompt attention to your request!
Resident Connect
Ludwig’s Resident Connect program is a complimentary and convenient service to make the move to your new apartment home easier. Sign up for all your electricity, phone, internet, and television services in one easy session on one simple website.
Online Rent Payments
Now you can make your monthly payments easily, online! As of today it’s possible with several Ludwig-managed properties and soon the service will be available to all residents.
Pet-Friendly Communities
Your comfort often includes the comfort of your loving pet, and many of our communities are pet-friendly. Stop by your community’s leasing office to learn more about specific pet policies and pet amenities.
